Ford FAQs in Columbus, OH
Krieger Ford – General FAQs
Get quick, clear answers to the most common questions about our dealership, trade-ins, test drives, financing, and more. At Krieger Ford, we’re committed to making the buying and ownership experience easy, transparent, and enjoyable.
We’ve assembled this FAQ to help you get the information you need right away—no stress, no guesswork.
And if you still have questions, our team is always here to help.
- Vehicle Inventory: Explore new Ford models and quality used options.
- Financing & Trade-ins: Learn how we help secure financing and value your trade.
- Service & Parts: Find trusted Ford service and genuine OEM parts.
If your question isn’t covered here, reach out to us—we’re happy to help.
Q: What types of vehicles does Krieger Ford sell?
We carry a full lineup of new Ford cars, trucks, and SUVs, along with a wide variety of thoroughly inspected used vehicles from other brands. Whether you’re commuting in Columbus, tailgating before the game, or hauling equipment, we have options to fit your lifestyle.
- New inventory: F-150, Ranger, Maverick, Bronco, Explorer, Escape, and more
- Used inventory: Many makes and models, all inspected by certified technicians
- Special requests: We can source vehicles regionally or factory-order your ideal Ford
Can’t find what you’re looking for? Tell us—we’ll help track it down.
Q: Are trade-ins accepted, and how is value determined?
Yes—we gladly accept trade-ins. Your vehicle’s value is based on current market pricing, mileage, service history, and overall condition.
- Start online: Use our Value Your Trade tool
- Confirm in-store: Quick inspection to finalize your offer
- Transparent evaluation: We explain how your trade value is determined
If your vehicle is financed, we’ll handle payoff coordination and paperwork.
Q: Do you sell used cars that aren’t Fords?
Yes! Our used inventory features a wide range of brands and price points. Each pre-owned vehicle goes through a multi-point safety and performance inspection.
- Certified options: Ford Blue Advantage CPO vehicles available
- Warranty choices: Extended coverage plans offered on many models
- Variety: Cars, trucks, SUVs, and commercial vehicles
Q: What warranty coverage comes with new Ford vehicles?
New Ford vehicles include factory bumper-to-bumper and powertrain warranties, with the option to extend coverage through Ford Protect plans.
- Bumper-to-bumper: 3 years / 36,000 miles
- Powertrain: 5 years / 60,000 miles
- Ford Protect: Extended plans and maintenance packages available
Q: Can I schedule a test drive online?
Yes—book online anytime. Choose your vehicle and preferred time, and we’ll have it ready for you when you arrive.
- Convenient scheduling: Easy online form
- Flexible times: Weekend and evening availability
- No pressure: Take your time deciding
Q: Do you offer home delivery or pickup?
Yes—we offer local vehicle delivery and service pickup/drop-off when available. Ask your salesperson or service advisor for details based on your location in the Columbus area.
- Local delivery: Convenient for vehicle purchases
- Service pickup: Available for select appointments
- Remote paperwork: Complete your purchase from home
Q: Are you involved in the local Columbus community?
Yes! Krieger Ford is proud to support Columbus-area schools, local fundraisers, neighborhood organizations, and community events. Giving back is part of who we are.
- Local partnerships with youth programs and nonprofits
- Charity drives throughout the year
- Community-focused events hosted at the dealership
Q: Do you offer discounts for military or first responders?
Yes—we participate in Ford’s Military & First Responder Appreciation Programs. Eligible customers can receive additional savings on select new Ford models.
Q: What makes Krieger Ford different?
We’re a family-owned dealership that’s been serving Columbus drivers for decades. We prioritize friendly service, transparent pricing, and relationships that last long after the sale.
- Friendly, knowledgeable staff
- Clear, straightforward pricing
- Community-focused values
We look forward to welcoming you. Contact us anytime!